This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from okio.store (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device. This includes:

  • Your web browser
  • IP address
  • Time zone
  • Installed cookies

As you browse, we may also collect information about:

  • The web pages or products you view
  • Websites or search terms that referred you
  • How you interact with the Site

We refer to this automatically collected data as “Device Information.”

2. Cookies

Cookies are small data files that websites store on your device to enhance your browsing experience.

We use cookies for various purposes, including:

  • Remembering your preferences (e.g. login, region)
  • Improving site performance
  • Marketing and analytics

Cookies may be session-based (removed when you close your browser) or persistent (stay on your device until they expire or are deleted). Most of our cookies expire between 30 minutes and two years.

You can control cookie preferences in your browser settings. For more information on managing cookies, visit www.allaboutcookies.org.

Please note: Disabling cookies may affect how the Site functions for you.

3. How We Use Your Personal Information

We use your personal information to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Provide customer support
  • Offer product updates, promotions, or relevant news

4. Sharing Your Personal Information

We only share your personal information with third parties to help us provide our services. For example:

We may also share information to comply with legal obligations or protect our rights.

5. Your Rights (EU Residents)

If you’re located in the European Union, you have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Request deletion of your data

To exercise these rights, email us at [email protected].

We process your information either:

  • To fulfill a contract (e.g. processing an order), or
  • To pursue our legitimate business interests

6. Data Retention

We retain your order information for our records unless you request us to delete it. You can make such requests by contacting us.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, or for legal or operational reasons.

8. Contact Us

If you have questions, concerns, or complaints about this policy, please contact us:

Email: [email protected]
Mail:
Okio VOF
Hoogeveenlaan 135
2545TH The Hague
The Netherlands